General Terms and Conditions (GTC)

§ 1 Scope
1. These General Terms and Conditions (GTC) apply to all contracts concluded between Digital Experts Consulting – hereinafter referred to as “Provider” – and the Customer.
2. Deviating conditions of the customer will not be recognized unless the provider expressly agrees to their validity.

§ 2 Services of the Provider
1. The provider offers consulting services in the field of digitalization and IT.
2. The exact scope of services arises from the respective contract, offer or service description.

§ 3 Conclusion of Contract
1. The presentation of the services on the website does not constitute a legally binding offer, but rather an invitation to the customer to submit an offer.
2. The contract is concluded as soon as the provider expressly accepts the customer’s offer or begins to provide the service.

§ 4 Prices and payment terms
1. The prices for the provider’s services are determined from the respective offer or the agreement with the customer.
2. All prices are exclusive of VAT, unless expressly stated otherwise.
3. Payment is due immediately upon invoicing, unless otherwise agreed.

§ 5 Obligations of the Customer
1. The customer undertakes to provide all information necessary for the performance of the contract in full and on time.
2. The customer must ensure that the requirements required by the provider for the provision of services are met.

§ 6 Liability
1. The provider is liable for damages caused intentionally or through gross negligence. In the case of simple negligence, the provider is only liable if essential contractual obligations (cardinal obligations) are violated.
2. Liability is limited to the damage typical for the contract and foreseeable.
3. Liability for lost profits or indirect damages is excluded to the extent permitted by law.

§ 7 Confidentiality and data protection
1. The provider undertakes to treat all information obtained during the cooperation as confidential.
2. The data protection provisions in accordance with our privacy policy apply.

§ 8 Termination
1. The contract can be terminated by either party with a notice period of, for example, 4 weeks to the end of the month, unless otherwise agreed.
2. The right to extraordinary termination remains unaffected.

§ 9 Final Provisions
1. The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
2. The place of jurisdiction is the registered office of the provider if the customer is a merchant, a legal entity under public law or a special fund under public law.
3. Should individual provisions of these General Terms and Conditions be invalid, the remainder of the contract shall remain valid. The invalid provision shall be replaced by a legally permissible provision that comes closest to the economic purpose of the invalid provision.

Last update: 01.12.2024